Contact Us

We're here to help with your retirement planning and questions

Get in Touch

Phone

(684) 633-4485

Monday - Friday
8:00 AM - 5:00 PM

Email

info@asgerf.as

We'll respond within
1-2 business days

Visit Us

300 ASGERF Building

Pago Pago, AS 96799
American Samoa

Fax

(684) 633-4486

For secure document
transmission

Send Us a Message

Office Information

Office Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday - Sunday: Closed
Lunch Break: 12:00 PM - 1:00 PM

Note: Office closed on all American Samoa Government holidays.

Department Contacts

Member Services

memberservices@asgerf.as

General inquiries, account information, forms assistance

Benefits Administration

benefits@asgerf.as

Retirement applications, disability claims, survivor benefits

Investment Team

investments@asgerf.as

Investment performance, portfolio questions

Executive Office

executive@asgerf.as

Executive team, board communications

Directions & Parking

Address: 300 ASGERF Building, Pago Pago, AS 96799

The ASGERF office is conveniently located in downtown Pago Pago. Look for the ASGERF sign on the building facade.

Parking: Limited parking is available in front of the building. Additional public parking is available nearby.

Accessibility: The building is fully accessible with wheelchair access and accommodations for all visitors.

Emergency & After-Hours Support

Urgent Matters

For urgent matters requiring immediate attention outside of normal business hours (such as death of a member, emergency benefit needs, or critical account issues), please contact:

Emergency Line: (684) 633-4485 (Leave detailed voicemail)

Emergency Email: emergency@asgerf.as

Emergency contacts are checked daily, even on weekends and holidays. Non-urgent matters will be addressed during regular business hours.

Before You Contact Us

Many questions can be answered quickly through our online resources. Check these sections first for immediate assistance:

FAQ

Common questions and answers about benefits and services

→ Browse FAQ

Forms

Download retirement applications and other important forms

→ View Forms

Benefits

Learn about retirement, disability, and survivor benefits

→ Explore Benefits

Investments

Review fund performance and investment information

→ View Performance

We're Here to Help You Succeed

Your retirement security is our priority. Whether you have questions about benefits, need assistance with forms, or want to discuss your retirement planning, our experienced team is ready to assist you.